Services

Overview

Service Center Timings: 9:00 am to 4:30 pm.

Sigma believes in associating with our customers, not just as a supplier, but as a partner in business. Our Sales team engages with the customer at the inception stage of a project to determine the most reliable, economical, and long-lasting solutions for their business needs.

We differentiate ourselves by delighting our customers not only with our professional team, infrastructure back-up, availability of stocks, network coverage, and quality products but also with the following services:

  • Pre-sales consultancy
  • Calibration services
  • Post-sales support
  • Warranty services
  • Mobile repair services
  • Equipment installation
  • Annual maintenance contract
  • Genuine spare parts availability
  • Service packs
  • Electronic board and component level repairs.

Sigma understands that our clients are making a significant investment in their equipment and expect it to perform to its fullest potential. Sigma Service Center and mobile Service Teams demonstrate our commitment to support customer investments.

Our Service Center in the regional hub for the full after-sales service requirements. We ensure that our customers' equipment is maintained as per industry standards through Dubai's service infrastructure.

Please fill the online service booking form, and our service personnel will reach you within 24 working hours.

Service Terms & Conditions

Our services

Construction Machinery Services

Construction Machinery Services Include Machine Installation, Calibration, AMC’s, Warranty services, After-sales services, spares for:

  • Lighting towers
  • Engines, Dewatering pumps
  • Breakers, Bar benders/Cutters
  • Forward/Reversible Compactors
  • Rollers and Rammers
  • Power trowels, Concrete mixers, and Screeds
  • Floor Grinders, Industrial Vacuum, Scarifiers
  • Floor saws, Table saws, Core drilling machine

Positioning Services

Sigma is a fully authorised service center for Sokkia survey equipment, and we provide instrument calibration and repair services for the majority of survey equipment brands in the region. Our factory-trained professionals guarantee high service quality, utmost accuracy with a calibration certificate for all survey equipment.
Positioning services include

  • Repair, Calibration & Verification services for Surveying equipment viz. Total stations, theodolites, auto-levels, digital levels, GNSS receivers, cable locators, VTOL drones.
  • Testing services for GPS and Radio systems

Test and Measurement Services

Include Equipment Installation, Calibration, AMC’s, After-sales services for below categories:

  • Analytical instruments
  • Appearance Testing equipment
  • Coating Inspection equipment
  • Compression Testing Machines
  • Tensile Testing Machines
  • Hardness testing equipment
  • Material testing equipment
  • NDT Inspection equipment
  • Sample Preparation equipment
  • Universal testing machines (UTM)
  • Few of the brands that we deal within this category are Instron, Olympus, ELE International, Proceq, Struers, Rhopoint and Helmut Fischer.

We, at Sigma, are proud of our association with world leading engineering brands from various parts of the globe including America, Europe and Japan. Our association with some of the key principals are longer than a decade.

Over the years, we have built our relationship with suppliers to offer the best solutions to customers in the region.